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The
Public Works Maintenance Division is responsible
for the maintenance of the city's infrastructure
in the public rights-of-way. The division has
five sections that maintain the storm drains,
channels, sewers, pavement, concrete, traffic
signs, and striping. In addition, this division
maintains the street sweeping of the city streets
to keep debris and contaminants from entering
the storm drains and channels. This division can
be reached at (619) 441-1658 between the hours of 7 a.m. and 2:30 p.m. Emergencies after those hours
or on weekends can be directed to the Police Department
at (619) 579-3311. Public Works personnel are on call
24 hours a day and can be reached by the Police
Department.
Wastewater
Section
Sewer Service Rate Increase Information
Sewer
Service Charge Information - Customer Service (619) 441-1668
Sewer
service provided by the city includes transportation
to the City of San Diego's Point Loma treatment
plant where it is treated and released offshore
in the ocean. The majority of the city's sewer
costs are for the treatment by the City of San
Diego. The sewer charges are calculated based
on the water use at each property. The city obtains
information about the water use from the water
district that provides the service to the property.
Within the city there are two water districts
providing this service based on the location of
the property. They are Helix Water District and
Padre Dam Municipal Water District. The water
district will notify the city when the water account
for each property is activated or deactivated.
The sewer charge will be based on the amount of
the water used and the category of the use on
the property.
The single family residential property is usually
billed on the average of the two winter water
use billing cycles (Jan-Feb and Mar-Apr). The rate is $2.54
per 100 cubic feet of water with a minimum bimonthly
bill of $24.23 including the $1 administrative
fee and a maximum bimonthly bill of $108.84 including
the $1 administrative fee. The average charge
for single family residential property within
the city has been $46.72. The winter based calculations
based on the winter water use becomes effective
every July 1. The sewer charge for the single
family residential property does not change during
the period between July 1 and June 30 unless there
is a rate change in October. Questions regarding
the individual bills and classifications can be
directed to the customer service representatives
at (619) 441-1668.
Multifamily residential sewer rates are $2.22
per 100 cubic feet of water based on the bimonthly
meter reading. If there is a landscape meter installed
the sewer rate is $2.54 per 100 cubic feet of
water going to the residential units. The difference
between the two rates is the landscape discount
that is applied when there is no landscape meter.
Inquiries about the sewer service charges should
be directed to the customer service representatives
at (619) 441-1668.
The commercial users are designated low strength,
medium strength, or high strength based on the
use on the property. Where there are multiple
uses on a particular property served by the same
water meter the city applies the designation that
closest represents the sewage strength entering
the city's sewer system. That may be the designation
of the highest strength user located on that property.
Industrial waste permits may be required for some
users due to the type of materials released to
the sewer. Specific questions regarding the strength
designation should be directed to the department
at (619) 441-1653 and other questions should be directed
to the customer service representatives at (619) 441-1668.
The City Council reviews the sewer rates each
October and adjusts the rates based on the revenue
and expenses. The wastewater fund pays all the
costs for maintenance, upgrades, transportation,
treatment and all administrative costs to the
sewer and storm water systems. No other funds
are available for the sewer system nor are the
wastewater funds used for other purposes except
sewer and storm water. The city budget adopted
each July has a detailed accounting of the wastewater
funds.
Helix
Water District Customer Service
7811 University Avenue
La Mesa CA 91941
(619) 466-0585
Padre Dam Municipal Water District Customer
Service
10887 Woodside Avenue
Santee CA 92072-9003
(619) 258-4600
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