Complaint Procedures

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In compliance with California State Law 832.5 P.C., the City of El Cajon Police Department hereby provides a written description of its procedure to investigate citizen’s complaints against personnel of the El Cajon Police Department.

The El Cajon Police Department in its continuing effort to maintain a high standard of service and positive relations with the Community, invites constructive criticism of its programs, personnel and services. Citizens are encouraged to contact the police department regarding any situation they believe to be objectionable or unreasonable. It is the Administration’s policy to investigate all complaints received regarding police personnel.

Citizens Complaint Procedure – English
Citizens Complaint Procedure – Spanish
Citizens Complaint Procedure –Arabic

To submit a complaint about a member of El Cajon Police Department, please come to the station at 100 Civic Center Way in El Cajon or use the following contacts:

Email: Police Administration
Telephone: 619-579-3311